FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Delivery times vary by destination, but most orders arrive within 3–5 business days.

Q: Do you offer tracking information?
A: Yes. Once your order has been shipped, you will receive a tracking number by email.

Q: Can I return an item?
A: Yes. We offer a 30-day return policy for eligible items in original condition.

Q: What if my item arrives damaged?
A: Please contact us within 7 days of delivery with photos of the item and packaging, and we will assist you as quickly as possible.

Q: Are your accessories compatible with all vehicles?
A: Many of our products are designed for universal compatibility, but we recommend checking the product description for specific fitment details.

Q: How can I contact customer support?
A: You can reach us anytime at support@malabac.com.